15 — License, Activation & Updates

Everything about activating your license, moving it between sites, and keeping your theme updated.

#License plans

Each license activates on one domain at a time. If you're running more than one store, each additional website needs its own separate license. Moving the same license from one domain to another (rather than running two at once) is exactly what Transfer License is for — see below.

#Activating your license

Go to Raftaar Commerce → License in your WordPress admin. There are two ways to activate:

• Email Code (recommended) — enter the email address you used to purchase, click Send Code, and enter the 6-digit code you receive by email.
• Portal Code — if your site can't send or receive that email (for example, your host blocks outgoing email), log into your license account portal directly, generate a one-time activation code there, and paste it in under the "Portal Code" tab instead.

Once active, this page shows your license status, type, and current activation domain.

#Why an active license matters

An active license unlocks the theme fully — the admin dashboard, all Customizer settings, and every front-end feature. Without an active license, visitors to your site will see a visible bar at the bottom of every page reading "This theme is not licensed" — and beyond that clear signal, you may also notice individual features behaving inconsistently (working sometimes, not other times). If anything on your site seems to be behaving strangely with no obvious cause, checking your license status here is always the first thing worth doing.

#"Needs re-authentication" notice

Occasionally you may see an admin notice saying your license needs re-verification (this can happen if it's been a while since your site last confirmed in with the license server, or if the same license is in use elsewhere). This is a grace-period state, not a lockout — all your features stay active while this shows. Click through the notice to re-authenticate via your license portal, and it clears automatically.

#Moving your license to a different domain

If you're moving your store to a new domain, or set the theme up on a staging/test site first:

1. Go to Raftaar Commerce → License. The same card used to activate your license doubles as the transfer tool — once a license is already active, it's simply labeled Transfer License instead of Activate License.
2. Enter your account email and follow the verification steps.

This moves your activation to the new domain without needing to contact support for a routine move.

#Deactivating on this domain

If you need to free up your activation slot (for example, before decommissioning an old site), use Deactivate on This Domain on the same page. This doesn't delete or cancel your license — it just frees the slot so you can activate elsewhere.

#How theme updates work

Updates appear right alongside your normal WordPress theme updates — in Dashboard → Updates, the same place you'd see a WordPress core or plugin update. When a new version of Raftaar Commerce is available:

1. WordPress shows you the update, same as any other.
2. Clicking update downloads and installs it automatically.
3. A restore point (a backup of the theme's files) is automatically created right before the update runs, as a safety net — covering the theme files themselves, not your database/products/orders (your regular site backup routine should still cover those). The 3 most recent restore points are kept, and you can view and manually restore from them anytime under Raftaar Commerce → Dashboard.

An active license is required to receive updates. If your license has lapsed, update notifications will stop appearing until you reactivate.

#Getting help

If you run into a licensing issue this page doesn't resolve (a lost access email, a billing question, or anything account-related), contact support through your license portal.